Tag Archives: Mac OS X

Online Banking Upgrade

26 Jul

Central Star is upgrading the online banking system starting August 6th, 2013.

Central Star is committed to keeping your money safe while providing you with easy access to your accounts. We are pleased to announce a new security upgrade to your Online Banking account. This upgrade is based on new government guidelines for safe and strong user IDs and passwords to make Online Banking even more secure. These new security standards will make it even safer for you to monitor and manage your money while safeguarding against unauthorized access to your accounts.

Important Note: Beginning August 6, 2013, your member account number can no longer be used as your username.

This upgrade will include the following:

 

Strengthened Online Banking Username and Password

  • What to expect after the Online Banking upgrade

Beginning August 6, 2013, the first time you log in to Online Banking you will be guided through three easy steps to strengthen your account security. It will take about 5 minutes to complete the steps. The following screen will prompt you to get started:

Online Banking Upgrade Screenshot

  • FAQ (click link)

Check out our FAQ link above for details on how to update your username and password, what you will experience when you log in to online banking the first day after the upgrade, how you log in from another computer or mobile device, and more.

 

Updated Navigation Bar Within Online Banking

 

Enhanced Bill Pay

 

Strengthened Mobile App Security

  • What to expect after the Mobile App upgrade

Beginning August 6, 2013, a one-time passcode will be required to access your Central Star account through the mobile app. You will have the option to have this passcode sent to you via email, text or phone call. This authentication is a cookie-based setting and normally will only be required once after the upgrade is complete. Please refer to your device’s privacy settings for more information. This upgrade will occur on August 6, 2013, for Android users but will be delayed 4-6 weeks for Apple iOS users. In the meantime, members can still use their iPhones/iPads to access their account by going to the full site browser of our webpage to log in.

 

 

Supported Internet Browsers

Internet Explorer 8 and 9

Latest versions of Firefox, Chrome and Safari for Mac OS X

Central Star no longer supports Internet Explorer 6 or 7 for Online Banking. If you are trying to access Online Banking through a browser that is no longer supported, you will be presented with a prompt asking you to upgrade your browser in order to continue.

Supported Internet browsers include the latest versions of Firefox, Chrome and Safari for Mac OS X